Tips for Successfully Managing Remote Work Teams

We recently spoke to a business owner who started their home-based work business two years ago. They had heard about a lot of great success stories of others who were managing remote workers successfully. The biggest thing for the business owner though, was not the results (good or bad) but how the owner manager learned to communicate and collaborate while managing their remote team. Here are the top 5 tips for successfully managing remote workers during COVID-19.

Communication is the key to any successful work from home organization. When you work remotely, it’s hard to meet your team unless you’re in regular communication with them through Zoom, Teams, or any other conferencing tool now available. It’s critical to effectively communicate with your team when you work from home. Make sure to set up a regular time for everyone on your team to communicate with you and, each other regularly. Don’t forget to ask questions about what’s working and what’s not, and for suggestions on how to improve things.

Communication can also include regular meetings between the work from home team and the boss. If you set up regular meetings where everyone meets and discusses important issues with the boss, you can get important information across faster and solve more problems than if you’re just communicating through email or IM. Our interviewed business owner had several different meetings where she had been able to solve a problem that came out of an email or IM message that could have easily been solved through a physical meeting at their office.

Another key point to consider is keeping the human resources side of things separate from the work from home activities. Many companies take the employee’s work-computer into account when determining their holiday entitlement, but if you don’t keep the human resources professional informed of everything that’s going on with the work from home team, you could be opening up major legal issues. Your human resources professional needs to know everything that’s going on, even if you aren’t making every single employee to work from home.

Finally, let employees know that you expect them to be proactive in their performance. One of the worst things you can do as an employer is to assume that remote workers will automatically perform up to par. If you expect your employees to be on their best behavior all the time, you’ll have to be extra strict when it comes to expectations and consequences. You’ll also have to make sure that everyone understands the differences between online and off-site working and fully realizes that there are real consequences for poor performance. Some employees may thrive on working from home and may not even be aware of the steps you’re taking to ensure that they remain productive.

There are many management tips for successfully managing remote work teams, but one of the most important things that you can do right from the beginning is to clearly define the boundaries of your company’s remote work policy. If you want to know more about this issue or even need specific management tips for successfully managing remote work groups, you can get expert help by talking to a professional remote work policy consultant. You may even find that these consultants can give you tips for effectively managing work groups so that your entire workforce is happy with their positions. It may seem like common sense, but you’d be surprised how many employers don’t pay attention to this one critical aspect of worker management.

Simplis HR is a South African HR company that offers a flexible, hands-on approach to HR. View our Menu to get the best package to suit your HR needs at your organisation.

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